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We do not sell damaged vehicles and do not have a body shop. It took weeks for a return call. Ask the Yelp community! To top it off, on our way out we met the GM who shook our hands, spoke with us for a few minutes and congratulated us on our new car. 10/10/2019Thank you for your feedback & we'll let our staff know of your appreciation. Luckily, I did remove as many valuables out before I took it in. Call 866.868.3160 for details. Exceptional customer service is what we strive to provide our customers on a consistent basis.
Instead he tried to show me even more expensive vehicles out of my budget. It'll be the LAST dime you get from me! They were AWESOME. We were considering several  dealers as most do not have the V6 version of this car. Price 17K-50K Slider for minimum Slider for maximum. We greatly value your business! Eventually I was assisted and I informed the advisor I was really early for my scheduled drop off appointment which they accommodated me without hesitation. These allegations, if true, are very serious. Cash purchase. Koons ignored my request and called twice, waking up our infant. No arrogance (you might want to send Sam to charm school, BTW) and we are LOVING our new 2017 F-150 Platinum edition truck. The vendor didn't even tried. The sales team was amazing. I don't make a ton of money, and my car was recently totaled, so I was looking for something fairly cheap, but within a strict…", "I went in to the lot thinking I was just going to look around a little and get an idea of how the auction worked. Would be our 5th Miller Manassas purchase. Sergio walked me through everything step-by-step and I didn't feel like he was pushing me into anything, simply explaining things out to me so I could make an informed decision. We had our toddler with us and they had a kid's play area in the service waiting area. On July 29 I found one at Miller's Toyota in Manassas Va. He said, "oh it's me! A response by the GM 48 hours later and 24 hours after we drove our new 2017 Ford F-150 Platinum edition truck off the lot of Battlefield Ford.

What's worse is their customer service. Cannot drop everything to go pickup my car at that time and allow... On June 5 I lost my job at United airlines. We signed at 5:30, saw the car for the first time, we again ask the salesman about the right of rescission and was told I dont know I'll find out but guess what he didn't. Ken Shepherd, General Manager, kens@millertoyota.com, 888-273-7810.

Offer expires today at close of business. I felt that was extremely helpful since it was my first time at this dealership for service.
I am on my third Camry, the most recent one purchased at Miller barely used a couple of years ago. Unwilling to prepare a proper build sheet to quote a price - citing some options on a $50K+ purchase have been "too hard" to get. Miller fails - consistently - on the most fundamental levels of customer service and experience. Ken Shepherd, General Manager, kens@millertoyota.com, 866-562-3854. Fingers crossed that the rest of my purchase from Miller is event-free. We greatly value your business! I tried to figure out what he meant by the door being "pushed" and I still don't know what the hell he meant...sprung?? We continue to fight this battle. We do not sell damaged vehicles and do not have a body shop. I'm disappointed for Miller.

Days later can't find my umbrella and find out that someone had searched my car. I came in today (May 4th, 2020) for a trade in. I've purchased over 15 vehicles in my life, and this beats every experience I've had anywhere else, including Tesla. After more friendly negotiations at the dealership, we were able to get the SUV we wanted for a good price! Negotiations stalled there when they were wishy washy about getting us the model and trim that we wanted. Days later can't find my umbrella and find out that someone had searched my car. Sorry! Everything from Drew in the lot, to the humor of the other sales people inside, the kindness of the manager, the cheerful ladies in finance to the wonderful detailing, we had a great experience and will definitely be back for our next vehicle...hopefully my Forerunner!! One of the main reasons why I hate car dealerships.

Sorry!
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